Introduction
Sapid Labs ("we," "our," or "us") operates the SuppConnectmobile application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:
- Email address
- Name (first and last)
- Phone number (optional)
- Profile information
Usage Data
We may also collect information on how the Service is accessed and used. This Usage Data may include:
- Your device's Internet Protocol address (IP address)
- Device type and operating system
- App version and usage statistics
- Time and date of your visit
- Pages visited and features used
- Crash reports and performance data
Health and Supplement Data
SuppConnect may collect and store information related to your supplement usage, including:
- Supplement names, dosages, and schedules
- Health goals and preferences
- Progress tracking data
- Notes and observations you input
Apple Health and Health Connect
SuppConnect can send the nutrients in the doses you tick off to Apple Health on iOS or to Health Connect on Android, so the other apps you use can read them. It is off until you turn it on in Settings.
- We only write. SuppConnect asks for permission to write nutrition records and for nothing else. It does not ask to read your health store, so it cannot see anything else you keep there.
- The records stay on your phone. The nutrient amounts go into the health store on the device. They are not sent to us, and the switch does not change what our servers hold.
- You can stop it whenever you want. Turn the switch off in Settings, or withdraw the permission in Apple Health or Health Connect. Records already written stay in your health store until you delete them there.
How We Use Your Information
Sapid Labs uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information to improve our Service
- To monitor usage of our Service
- To detect, prevent and address technical issues
- To provide personalized supplement recommendations
- To send you relevant health and wellness information (with your consent)
Data Sharing and Disclosure
We Do Not Sell Your Data
We do not sell, trade, or rent your personal information to third parties. Your health and supplement data is particularly sensitive, and we treat it with the highest level of protection.
Limited Sharing
We may share your information only in the following circumstances:
- Service Providers: We may employ third-party companies to facilitate our Service
- Legal Requirements: We may disclose your information if required by law
- Business Transfer: If we are involved in a merger or acquisition
- Consent: With your explicit consent for specific purposes
Data Security
The security of your data is important to us. We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
- Secure cloud infrastructure with industry-standard protections
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
You have certain rights regarding your personal data:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to our processing of your personal data
- Restriction: Request restriction of processing your personal data
To exercise these rights, including deleting your account and data, see our data deletion page or contact us at the email below.
Data Retention
We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. We will retain and use your data to:
- Comply with our legal obligations
- Resolve disputes
- Enforce our agreements
- Provide ongoing service (while your account is active)
When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.
Third-Party Services
Services We Rely On
Our app uses third-party services to run features, measure usage, and report crashes. Some of them collect information that can identify you. These services include:
- Amplitude, for product analytics, which receives the actions you take in the app tied to your account id
- Sentry, which receives crash and error reports
- Supabase, which stores your account and the supplement data you enter
- RevenueCat, which handles subscriptions and receives your purchase history
- Firebase Cloud Messaging, which receives a device token so we can send you reminders
- Sign in with Google and Sign in with Apple, when you use them to sign in
Please review the privacy policies of these third-party service providers for more information on their data practices.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: jtmuller5@gmail.com
Company: Sapid Labs
App: SuppConnect